This page contains answers to the most Frequently Asked Questions... Please check before ringing / emailing
Q: How long will it take to carry out the work ?
A: If you want a guaranteed 48hr service ( 2 working days ) please use the 48hr service ( surcharge applies )... Next orders that include the
CORRECT payment together with all the relevant information to complete the work will normally be returned within 5 / 10 working days...
all other orders that require paperwork in advance of payment will be dealt with in order... Don’t forget to check for ‘holiday dates’
Q: How do I pay for the work ?
A: First please check the ‘payment options page’ ... preferred option is paypal... If you wish to use paypal EITHER ADD 5% surcharge or use the
‘Friends & Family option’ click here for more information... 2nd option is ‘BACS’ ( bank transfer )... 3rd option ‘Cheque’ ( correctly made out ) ..
Q: Which return post & packing option is the best to use ?
A: First please check the p&p page & the packing advice page ... Basic return p&p includes a 1st class ’sign for service’ ( recorded delivery ) with
max compensation > £50... .If you require the special delivery option with compensation > £750 ( recommended ) please ADD £5 extra
Q: How do I tell if my instrument / s require a change of polarity / upgrading or re calibrating etc ?
A: A unit will normally require upgrading or re calibrating etc if any change / s etc have been made to the car that would effect the instrument / s
operation ( contact us if in doubt ) please use email if possible... If ringing have the instrument / s to hand OR make a note of the part numbers
Q: Do you repair ‘Dual gauges’ including ‘Capillary units’ ?
A: Sorry NO... Please see ‘other services page’ ( which includes a link for ‘NEW UNITS’ )
Q: Do you undertake ‘Restoration work’ ?
A: Sorry NO... we offer a ‘repair / service’ exactly as per this web site... we will always ‘clean up’ instruments both ‘inside & out’ as best we can
new chrome bezels / glass & gaskets etc are available... we will always paint ‘black bezels’ on request large @ £5 & small @ £3 ea ( satin black )
Q: Do you repair Motorbike instruments* / Vintage car instruments or American car instruments ( *we will always have a look @ ‘chronometric units )
A: Sorry no... Neither do we repair: Train / Plane / Marine or Military instruments etc... Just British & European ‘Classic car instruments’ as specified
Q: Do you offer a Quartz upgrade on classic car clocks / vintage wind up / American car clocks ?
A: Yes we do but please ask before sending, quartz upgrades have a 50% surcharge, it always helps if you send a picture of the clock in question
Q: Do you ‘guarantee your work’ ... Please click here for ‘terms & conditions’ (a hard copy will be included with your order)
A: Yes, a written 6 month guarantee is included with all work & this can be extended up to 5 years ( 3 years for clocks) at 10% of repair price per year
